Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website www.pineandcherry.com, make a purchase, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you shop with us, register for an account, or contact our team, we may collect:

Full name
Email address
Phone number
Shipping and billing address
Payment details (securely processed via third-party payment gateways)

b. Non-Personal Information

We may also collect non-identifying data such as:

Browser type and version
Device type and operating system
IP address
Pages you visit and browsing behavior on our website

How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your purchases or inquiries
Provide customer service and support
Improve our products, services, and website experience
Send promotional offers, updates, or newsletters (only if you choose to receive them)
Comply with Egyptian tax and legal requirements

How We Protect Your Information

We use secure servers and encryption technologies to protect your personal data from unauthorized access, alteration, or disclosure. Sensitive payment details are handled exclusively by trusted third-party payment processors that comply with international security standards.

Sharing Your Information

We respect your privacy and will never sell or rent your personal information. We may share your data only with:

Delivery partners for order fulfillment
Payment service providers to process transactions securely
Legal authorities, when required by Egyptian law or in response to valid legal requests

All third-party partners are required to handle your data safely and only for the purposes we specify.

Cookies and Tracking Technologies

www.pineandcherry.com uses cookies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Your Rights

Under applicable Egyptian data protection principles, you have the right to:

Access and obtain a copy of your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications at any time
Object to or restrict certain data processing activities

To exercise any of these rights, please contact us at Support@pineandcherry.com

Data Retention

We retain your personal information only as long as necessary to:

Complete your transactions
Provide customer service
Fulfill our legal and tax obligations under Egyptian law
Resolve disputes and enforce agreements

Third-Party Links

Our website may include links to other websites or services. Pine & Cherry is not responsible for the privacy practices, policies, or content of third-party websites. We encourage you to review their privacy policies before sharing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or Egyptian legal requirements. Updates will be posted on this page with a new “Last Updated” date. We encourage you to review this page regularly to stay informed.